Terms of service
TERMS OF SERVICE
Last updated: September 19, 2026
OVERVIEW
Welcome to Hopeful Living. The terms “we,” “us,” and “our” refer to Hopeful Living.
Hopeful Living operates this website and online store, including all related content, features, tools, digital products, resources, and services (collectively, the “Services”).
Our store provides digital wellness and lifestyle resources, including PDF guides, planners, programs, exercises, reflection tools, routines, and related digital materials designed to support personal organization, mindfulness, relaxation, self-care, healthy habits, and personal growth.
Hopeful Living is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in them, explain your rights and responsibilities when using our Services.
Please read these Terms carefully before using our website or purchasing our digital products.
By accessing or using our Services, or purchasing a product from us, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms, please do not use our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have the required permission to use our Services where applicable.
When using our Services or purchasing our digital products, you may be asked to provide information such as your name, email address, billing information, and payment information.
You agree that all information you provide is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account information and for activity associated with your account.
You may not sell, transfer, assign, or otherwise provide your account to another person without our permission.
SECTION 2 — OUR DIGITAL PRODUCTS
Hopeful Living provides digital products only, unless a specific product description states otherwise.
Our digital products may include:
- PDF wellness guides
- Digital planners
- Daily routine resources
- Journaling and reflection exercises
- Habit trackers
- Mindfulness resources
- Self-care resources
- Yoga and wellness materials
- Lifestyle improvement programs
- Follow-up activities and progress resources
We make reasonable efforts to accurately describe and display our digital products on our website.
Because digital products are viewed on different devices, the appearance, formatting, colors, or layout of a product may vary depending on your device, screen, software, or settings.
We reserve the right to update, modify, replace, or discontinue digital products or portions of our Services at any time.
SECTION 3 — DIGITAL ORDERS AND ACCESS
When you place an order, you are making an offer to purchase the selected digital product.
An order becomes accepted once we confirm the purchase and successfully process your payment.
After purchase, digital products may be delivered through a download link, email, customer account, or another digital delivery method.
You are responsible for providing a valid email address and ensuring that you can access the email address and device used to receive your purchase.
Because our products are digital, there is no physical shipping or physical delivery.
Please review your order carefully before completing your purchase.
Digital purchases are subject to our Refund Policy [LINK].
SECTION 4 — PRICES AND BILLING
Prices, promotions, discounts, and offers may change at any time.
The price charged for a digital product will be the price displayed at the time you complete your purchase and will be included in your order confirmation.
Unless otherwise stated, the prices displayed in our store do not include applicable taxes.
You agree to provide accurate and complete billing and payment information.
You represent that you are authorized to use the payment method provided for your purchase.
We reserve the right to correct pricing errors, cancel orders, or modify promotions where necessary.
SECTION 5 — DIGITAL DELIVERY
Hopeful Living does not ship physical products.
Digital products are delivered electronically through the method described on the relevant product page or checkout.
Depending on the product, you may receive:
- A downloadable PDF
- Access to a digital program
- Worksheets or planners
- Follow-up resources
- Progress or reflection materials
- Other digital content specifically described on the product page
Delivery may occur immediately or within the period stated at checkout or on the product page.
If you experience a technical problem accessing your purchase, please contact us at tllg8295649@outlook.com.
SECTION 6 — INTELLECTUAL PROPERTY
All content provided through Hopeful Living, including our brand name, logo, text, graphics, images, website design, PDF guides, planners, worksheets, exercises, programs, videos, and other digital materials, is owned by Hopeful Living or its licensors and is protected by applicable intellectual property laws.
Your purchase gives you a limited, personal, non-exclusive, non-transferable license to use the purchased digital product for your own personal, non-commercial use.
You may not:
- Resell our digital products
- Share purchased files with others
- Upload our files to public websites
- Distribute our PDFs or materials
- Reproduce our programs for commercial purposes
- Copy or substantially reproduce our content
- Modify and redistribute our materials
- Use our materials to create competing products
- Claim our materials as your own
All rights not expressly granted to you remain with Hopeful Living.
Hopeful Living names, logos, product names, designs, and slogans are the property of Hopeful Living or their respective owners and may not be used without permission.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to certain third-party tools, applications, payment services, download services, or other technologies.
These third-party services may operate independently from Hopeful Living.
We do not necessarily monitor or control third-party tools and provide access to them on an “as available” basis.
Your use of third-party tools is subject to the terms and policies of the applicable third-party provider.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
These websites are not controlled by Hopeful Living.
We are not responsible for the content, privacy practices, availability, security, or accuracy of third-party websites.
If you choose to access a third-party website, you do so at your own risk and should review its policies before using its services or purchasing anything from it.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Hopeful Living is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions between you and Hopeful Living.
Shopify is not responsible for products or services purchased directly from Hopeful Living or for issues arising from those purchases.
By using our Services, you acknowledge that Shopify and its affiliates are not responsible for the transactions between you and Hopeful Living, to the extent permitted by applicable law.
SECTION 10 — PRIVACY POLICY
Personal information collected through our Services is handled according to our Privacy Policy [LINK].
Because our store is hosted by Shopify, Shopify may collect and process certain information relating to your use of our Services.
Information submitted through our store may be processed by Shopify and other service providers that help us operate our business, process payments, deliver digital products, communicate with customers, and provide our Services.
Please review our Privacy Policy for additional information about how personal information is collected and used.
SECTION 11 — FEEDBACK AND REVIEWS
If you voluntarily submit reviews, testimonials, comments, suggestions, ideas, or other feedback to Hopeful Living (“Feedback”), you grant us permission to use, reproduce, display, modify, and publish that Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You represent that you have the necessary rights to submit the Feedback.
You should not submit confidential information or personal information belonging to another person without appropriate permission.
We may remove Feedback that we reasonably believe violates these Terms or applicable law.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, digital content, availability, or other information.
We reserve the right to correct errors and update information at any time.
Where permitted by law, we may cancel or modify an order if it was placed based on an obvious pricing or product information error.
SECTION 13 — PROHIBITED USES
You may use our Services only for lawful purposes.
You agree not to:
- Violate applicable laws or regulations
- Infringe our intellectual property rights
- Copy, reproduce, or redistribute our digital products
- Resell or commercially exploit our digital products
- Share purchased files without authorization
- Attempt to gain unauthorized access to our systems
- Upload malicious software or code
- Interfere with the operation or security of our website
- Use our Services to distribute spam or harmful content
- Impersonate another person or business
- Use automated systems to improperly access or extract our content
- Circumvent security or access restrictions
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been violated.
SECTION 14 — AGENTS
This section applies if software or an automated system (“Agent”) accesses, uses, or interacts with our Services.
Agents must identify themselves appropriately, must not disguise automated activity as human activity, and must not bypass security measures, access restrictions, CAPTCHAs, or other controls used by Hopeful Living.
We may restrict or block automated access to our Services at any time.
SECTION 15 — TERMINATION
We may suspend or terminate access to our Services where permitted by applicable law, including where you materially violate these Terms.
Termination does not affect obligations that, by their nature, should continue after termination, including intellectual property rights, payment obligations, limitations of liability, indemnification, and other applicable provisions.
SECTION 16 — WELLNESS DISCLAIMER AND DISCLAIMER OF WARRANTIES
Wellness Disclaimer
Hopeful Living provides general wellness, lifestyle, educational, and self-development resources.
Our digital products are not medical, psychological, psychiatric, nutritional, or other professional healthcare services.
Our products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, or mental health condition.
Our guides and programs should not replace advice from a qualified healthcare or other appropriate professional.
If you have a medical, psychological, or other health concern, consult an appropriately qualified professional.
Individual experiences may vary, and Hopeful Living does not guarantee any particular personal, emotional, lifestyle, or wellness outcome from using our products.
General Disclaimer
Our Services and digital products are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
We do not guarantee that our website, digital products, downloads, or Services will always be uninterrupted, error-free, secure, or available.
Nothing in these Terms excludes any rights or warranties that cannot legally be excluded under applicable law.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Hopeful Living and its partners, employees, contractors, service providers, affiliates, and licensors will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our Services or digital products.
This may include, where legally permitted, loss of data, loss of profits, business interruption, or other indirect losses.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Hopeful Living and its partners, employees, contractors, service providers, affiliates, and licensors from claims or losses arising from your violation of these Terms, your unlawful use of the Services, or your infringement of another person's rights.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, Refund Policy, and other policies referenced on our website, constitute the agreement between you and Hopeful Living regarding your use of our Services.
SECTION 21 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights and obligations where permitted by applicable law.
SECTION 22 — GOVERNING LAW
These Terms shall be governed by the applicable laws of the jurisdiction in which Hopeful Living is legally established, without regard to conflict-of-law principles, subject to any mandatory consumer protection laws that apply to you.
[INSERT COUNTRY / JURISDICTION]
SECTION 23 — HEADINGS
Section headings are provided for convenience and do not affect the interpretation of these Terms.
SECTION 24 — CHANGES TO THESE TERMS
We may update these Terms from time to time.
The latest version will be posted on this page with the updated date.
Where required by applicable law, we will provide notice of material changes.
Your continued use of our Services after an updated version becomes effective constitutes acceptance of the updated Terms, to the extent permitted by law.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Trade name: Hopeful Living
Phone number: 4166945859
Email: tllg8295649@outlook.com
Physical address: 85 Kilby Lane, Callander ON P0H 1H0, Canada